EV Charging is Complex. Partnering With Us Isn’t.
Discover the Liberty Plugins Difference: Built on Trust, Accountability, and Unmatched Support.
When you invest in EV charging infrastructure, you aren’t just buying hardware, you are investing in a critical service for your drivers, tenants, or employees.
The Four Pillars of the Liberty Plugins Promise
While the industry as a whole is notorious for automated loops, delayed responses, and dropped hands after the sale is finalized, Liberty Plugins does things differently. We built our business on four core pillars to ensure your uptime is never compromised.
1. Trust
A charging network is only as good as its dependability. We earn your trust by delivering robust hardware, a rock-solid platform, and a team that takes ownership of your infrastructure from day one. When you partner with us, you know your stations are backed by real expertise.
3. Value
We don’t believe in one-size-fits-all pricing that forces you to pay for features you don’t need. Our solutions are designed to optimize your energy management, lower operational overhead, and maximize utility incentives; delivering measurable, long-term financial value.
2. Transparency
No hidden network fees, no sudden fine print, and no mystery metrics. We provide clear, straightforward reporting, honest upfront pricing, and transparent data so you always know exactly how your stations are performing and what your ROI looks like.
4. Dedicated Customer Support
Support shouldn’t be a generic ticketing system where requests go to die. Our support team is composed of true technical experts who understand the nuances of EVSE technology. Whether you are an EV driver needing a quick hand or a site host managing a massive fleet, you get real people providing real solutions.
Beyond the Pillars: Our Operational Guarantee
A great philosophy means nothing without execution. Here is exactly how we put our pillars into practice every day:
Rapid Response Times: When an issue arises, minutes matter. We don’t stall with automated canned replies. Our support architecture is built to acknowledge, triage, and address your inquiries with the urgency your business demands.
Proactive Issue Resolution: Thanks to our 24/7 real-time network monitoring, we often catch and diagnose firmware anomalies or connectivity glitches before you or your drivers even notice them. If something trips, we are already working on the fix.
We See It Through: This is our ultimate separator. We don’t just drop off boxes at your shipping dock and wish you luck. From initial site planning and navigating complex utility rebate programs, to the physical installation and post-launch maintenance, we own the process end-to-end. If there is an issue during setup or months down the line, we stay on the line until it is completely resolved.
All that and more, with Liberty Access Platform
- Automated Federal LCFS & CFR Reporting
- Universal OCPP Charger Compatibility
- Real-Time Analytics & Detailed Reports
- Custom Fee Structures & Pricing Control
- Effortless User & Driver Management
Experience EV Charging the Way It Should Be.
Tired of getting caught in the competitive runaround? Switch to a partner who puts your uptime first.